Bossku Terms & Conditions – Malaysia Online Casino Platform Usage Policy

Introduction & Acceptance of Terms

Welcome to Bossku, an online casino and Sports Betting platform operated under the domain bossku.click. These Terms and Conditions ("Terms") govern the relationship between Bossku ("we", "us", "the company") and every user who accesses or uses this platform ("you", "member", "player").

By clicking the "Register" button, accessing the Bossku platform on any device, or using any of the services we offer, you expressly and unconditionally agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and Bossku.

If you disagree with any part of these Terms, you should not register for or use the Bossku platform. Continued use of the platform after you have been notified of any amendments to these Terms will be considered acceptance of the amended terms.

Member Eligibility

To register and use Bossku's services, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years of age on the date of registration and throughout the entire period you use the Bossku platform.
• You must be a Malaysian citizen or a valid permanent resident in Malaysia at the time of registration.
• You must use a valid, active Malaysian phone number for account verification purposes.
• You are not on the list of individuals who have voluntarily self-excluded or been excluded by Bossku from using this platform.
• You are not acting on behalf of any third party who does not meet these eligibility requirements.
• Your use of this platform does not violate any laws or regulations applicable to you in the jurisdiction where you are located.

Bossku reserves the right to request proof of age and identity at any time. If you are unable to verify that you meet the age requirement, your account will be suspended immediately until verification is complete. If it is established that you registered while underage, all winnings obtained will be voided and any remaining deposit balance will be refunded after deducting applicable administrative costs.

Registration & Account Management

Each eligible individual is only permitted to hold one Bossku account only. Holding more than one account — whether under a different name, phone number, e-mail address or payment method — is strictly prohibited and may result in the closure of all accounts involved and the forfeiture of all winnings.

Upon registration, you agree to:

• Providing accurate, complete, and up-to-date information about yourself.
• Keeping your account password confidential and not sharing your login credentials with anyone.
• Notify Bossku immediately if you suspect your account has been accessed without your authorisation.
• Taking full responsibility for all activity that occurs under your account.
• Updating your account information whenever there are changes, particularly your phone number and payment details.

Bossku is not liable for any losses arising from the use of your account by a third party as a result of your failure to keep your password confidential. You are solely responsible for your account.

Deposits & Payment Methods

Bossku accepts deposits exclusively via the following local Malaysian payment methods:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow, FPX via Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank Online, and other major Malaysian commercial banks

The minimum deposit is RM 20 per transaction. No maximum daily deposit limit is set, however Bossku reserves the right to request additional verification for deposits exceeding a certain amount in order to protect your account.

All deposits must be made using a payment method registered under the same name as your Bossku account. Deposits from third-party accounts will not be accepted and will be returned, subject to any applicable transaction fees where relevant.

Bossku does not accept payments in the form of physical cash, cheques, or any international payment methods. Any attempt to deposit funds via an unapproved method will be automatically rejected.

Withdrawal of Winnings

To withdraw funds from your Bossku account, the following conditions must be met:

1. Your account has been fully verified, including phone number and identity verification where required.
2. You have met the rollover requirement for any active bonus in your account.
3. Withdrawals must be made to the same payment method used for your original deposit. If your original deposit method does not support withdrawals, the withdrawal will be processed via FPX bank transfer to your Malaysian bank account.
4. The minimum withdrawal amount is RM 50 per transaction.

Standard withdrawal requests (below RM 10,000) are processed within 15 minutes after verification. Withdrawals exceeding RM 10,000 may require up to 24 hours for processing. Large jackpot winnings are processed within 24 to 48 hours following the completion of full identity verification.

Bossku reserves the right to delay or withhold withdrawals if there are any signs of fraudulent activity, a breach of these Terms, or if additional verification is required. We will notify you via SMS or e-mail if your withdrawal requires further verification.

Bonuses, Promotions & Loyalty Programme

Bossku offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions as stated on the relevant promotions page. The general conditions that apply to all Bossku bonuses are as follows:

• Each bonus may only be claimed once per member unless otherwise stated.
• The welcome bonus is only available to new members making their first deposit.
• All bonuses are subject to rollover requirements (wagering conditions) that must be met before any withdrawal is permitted. The standard rollover ranges from 5x to 30x depending on the bonus type.
• The bonus validity period is 30 days from the date the bonus is credited to the account, unless otherwise stated.
• Bossku reserves the right to void any bonus if a player is found to have abused or manipulated the bonus system.
• Bonuses cannot be converted directly to cash without first meeting the rollover requirements.

Bossku reserves the right to modify, suspend, or terminate any bonus or promotional programme at any time without prior notice. Any bonus that has already been claimed and is in the process of meeting its rollover requirement will not be affected by the termination of that programme.

Game Rules

All games offered on the Bossku platform — including slots, blackjack, baccarat, roulette, live casino, progressive jackpots, Sports Betting, and e-sports — are subject to their own specific rules, which can be found in the relevant game help section.

The general rules that apply to all games on Bossku are:

• All games use a Random Number Generator (RNG) certified by an independent auditing body. The outcome of every game is random and cannot be manipulated.
• Any winnings obtained through a technical error, software malfunction or system glitch are void and will not be paid out. Bossku reserves the right to cancel any round affected by a technical error.
• For Sports Betting, the applicable odds are those in effect at the time the bet is placed and confirmed by the system. In the event of an obvious odds error (for example, odds that deviate significantly from the market), Bossku reserves the right to void the bet.
• For e-sports, bets are valid only if the match concludes with an official result. Postponed or cancelled matches will result in a refund in accordance with the applicable settlement policy.
• Confirmed bets cannot be changed or cancelled except in specific circumstances permitted under Bossku's policy.

Bossku reserves the right to limit or adjust betting limits for any game or individual player without providing reasons. This is a standard risk management measure practised by all reputable betting platforms.

Prohibited Conduct

The following activities are strictly prohibited and may result in account suspension or closure and the cancellation of all winnings:

• Identity Fraud: Registering using a false name, fictitious information, or documents belonging to another person.
• Multiple Accounts: Holding more than one Bossku account for any purpose, including to claim bonuses multiple times.
• Money Laundering: Using the Bossku platform for any money laundering or illicit financing activities.
• Game Manipulation: Using software, bots, algorithms, or any automated method to play games or place bets without genuine human involvement.
• Bonus Abuse: Exploiting errors or loopholes in the bonus system, or colluding with other players to manipulate bonuses.
• Hacking: Any attempt to hack, disrupt or exploit the security systems of the Bossku platform.
• Account Trading: Transferring, selling, purchasing or using another person's Bossku account.
• Insider Information: Using non-public information to gain an unfair advantage in Sports Betting or e-sports wagering.

Bossku conducts continuous monitoring of all accounts and activity to detect any suspicious behaviour. Any evidence of prohibited conduct will result in immediate action, including investigation, account suspension, and where necessary, reporting to the relevant authorities.

Account Closure & Suspension

Closure by Player: You may close your Bossku account at any time by contacting customer support via live chat or email at support@bossku.click. Before the closure is processed, any remaining balance in your account (after deducting bonuses that have not met rollover requirements) will be returned to you via your original payment method within 3 working days.

Closure by Bossku: Bossku reserves the right to close or suspend your account at any time, with or without prior notice, if:

• You have breached any provision of these Terms.
• You engage in any prohibited conduct as outlined in Section 8.
• We have reasonable grounds to believe your account is being used for fraudulent or illegal activity.
• You have failed to provide the requested identity verification documents within the stipulated timeframe.

Self-Exclusion: Bossku supports a self-exclusion programme for players who wish to voluntarily stop or limit their use of the platform. To activate self-exclusion, please contact our support team. The minimum self-exclusion period is 6 months and cannot be reversed before the period ends.

Liability Limitation & Disclaimer

The Bossku platform is provided "as is" without any express or implied warranties. Bossku does not guarantee that the platform will be available at all times without interruption, free from errors, or that all defects will be promptly rectified.

Bossku shall not be held responsible for:

• Any financial losses incurred while using this platform, including losses from gambling, wagering errors, or game outcomes.
• Service disruptions caused by system maintenance, network issues, or circumstances beyond our control (including force majeure).
• Errors or delays in deposit or withdrawal processing caused by third-party payment service providers.
• Any indirect, incidental or consequential losses arising from the use of the Bossku platform.

Bossku's maximum liability to you under any circumstances is limited to the total amount deposited by you in the 30 days preceding the claim.

Privacy & Data Protection

Bossku takes member privacy extremely seriously. All personal information you provide during registration and use of the platform is protected by 256-bit SSL encryption. We process your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms.

By registering with Bossku, you consent to us processing your personal data for the following purposes:

• Account management and verification.
• Processing deposits, withdrawals, and other financial transactions.
• Contacting you regarding your account, promotions, and platform updates via SMS or email.
• Complying with applicable legal requirements and anti-money laundering regulations.
• Preventing fraud and ensuring platform security.

Bossku will not sell, share or disclose your personal data to third parties for marketing purposes without your consent. For full details, please refer to Privacy Policy us.

Amendments to Terms & Applicable Law

Bossku reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be notified of any material changes via SMS or in-platform notification at least 7 days before the amendments take effect, except where immediate implementation is required for security or legal reasons.

The latest version of these Terms is always available on this page, and the "Updated" date at the top will reflect the date of the most recent amendment. Continued use of the Bossku platform after any amendment takes effect will be considered your acceptance of the revised Terms.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising in connection with these Terms or the use of the Bossku platform shall first be resolved through negotiation. If a resolution cannot be reached through negotiation, the dispute will be referred to a court of competent jurisdiction in Malaysia.

If any provision of these Terms is found to be invalid or unenforceable, it shall be reinterpreted to the minimum extent necessary to make it valid and enforceable, while all remaining provisions of these Terms shall continue in full force and effect.

For any enquiries regarding these Terms, please contact us at support@bossku.click or via live chat on the Bossku platform. Our team is available 24 hours a day, 7 days a week in Bahasa Melayu.